Rugems Executive Lodge in Lusaka

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comments 5

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  Peter Mpashi

  :: 30 December 2022 23:46:29

  Private, clean, good packing space, friendly staff.

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  Michael Amamieye

  :: 15 October 2022 08:31:45

  It is a nice size hotel. There is internet that works very well. That's a big plus here compared to some bigger hotels I have stayed. The bed is soft and body friendly compared to some hotels where they have rocks as bed. The complimentary breakfast is good. The room is nice size as well. It is air conditioned. There is refrigerator. I like it.

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  Sibonginkosi Ncube

  :: 24 July 2022 09:02:44

  I booked a Queen room and it wasn't what I got, I got one below par and they took ages to answer the gate despite having notified them about my arrival time. The owner didn't use the government market rate for USD and kept short changing me several times. There were ants in the room always and they would switch off the geyser abruptly, deterring one from taking a hot shower whenever they wanted. The bed posts looked fragile and cheap. The staff didn't give each other hand over reports making it difficult to follow up on certain issues you would have raised with some of them. The bathing soap provided was 1/3 of a protex bar that was cut and the tissue paper quality was deplorable to say the least. The closet was falling in on the floor, I'm not sure if it was because of terminates, moulds or just a bad carpentry job there. The breakfast was the same and monotonous, I felt like puking seeing cornflakes everyday. Linen was changed once in 2 days, I'm not sure if this is the standard elsewhere I found it rather inconveniencing to sleep in the same linen.

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  Debra Dipaola

  :: 03 June 2022 12:24:49

  Water pressure was very very low and not hot water first night. Room was not ready when we arrived at 8:15 pm. Towels were needed, one was dirty, little ants on the counter and floor, electric kettle was provided upon request but cord has exposed wires😯 Disappointed overall but the bed was comfy.

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  Muhammad Sherally

  :: 27 June 2021 18:52:32

  Great service, affordable, and not that far from the airport. The pin on the map is abit off, i could not edit it, its like 100 meters behind the pin, opposite a hotel under construction by the time i was there... I arrived really late at night and couldn’t call them, so i just texted them when i was on my way, and they booked me a room. Service was good. They got be a great taxi guy, kudos to that!