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J859+GGJ, Lusaka, Zambia
kontakt telefon: +260 97 1779718
strona internetowej: www.ubagroup.com
większa mapa i wskazówkiLatitude: -15.3911627, Longitude: 28.3187599
jem glube
::Disappointed with the customer care manager, who took long (over a week)to respond to my text message. When she calls to inform me where I need to go get my problem sorted out, she was not professional in her response, she couldn't even apologise for not having responded to my text messages.I am pretty sure a customer care manager should be more than qualified to respond to customers. This is sad 😔.
Golden Mwanza (Goldza)
::Service not efficient, no good customer service, you put lines that never get answered. Be like Airtel.
D Gaikwad
::Worst Customer Service. Being a Corporate Branch they only have 1 teller only for cash deposit and withdrawals and other one only for Money grams. No counter for bulk withdrawals or deposit.
Chinedu Koggu
::A subsidiary of the UBA group operating in Zambia. Provides above average services but could benefit from more customer centric solutions and approaches.
Mike Namakala
::Great customer service but very few ATMs and branches. Good for savings, not so good if you need an account to use for lots of transactions.