United Bank for Africa(UBA) in Lusaka

🕗 opening times

comments 5

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  jem glube

  :: 19 January 2023 10:26:54

  Disappointed with the customer care manager, who took long (over a week)to respond to my text message. When she calls to inform me where I need to go get my problem sorted out, she was not professional in her response, she couldn't even apologise for not having responded to my text messages.I am pretty sure a customer care manager should be more than qualified to respond to customers. This is sad 😔.

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  Golden Mwanza (Goldza)

  :: 15 August 2022 12:45:07

  Service not efficient, no good customer service, you put lines that never get answered. Be like Airtel.

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  D Gaikwad

  :: 29 April 2022 13:30:22

  Worst Customer Service. Being a Corporate Branch they only have 1 teller only for cash deposit and withdrawals and other one only for Money grams. No counter for bulk withdrawals or deposit.

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  Chinedu Koggu

  :: 23 March 2019 13:25:50

  A subsidiary of the UBA group operating in Zambia. Provides above average services but could benefit from more customer centric solutions and approaches.

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  Mike Namakala

  :: 24 May 2017 05:19:06

  Great customer service but very few ATMs and branches. Good for savings, not so good if you need an account to use for lots of transactions.