Kwikfit in Lusaka

🕗 opening times

comments 5

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  Lighton Phiri

  :: 10 March 2018 21:29:24

  We went up here to have a tyre fixed. While this paid service was done, we thought it was so very sad that the customer service was extremely poor: (1) We literally had to ask to be attended to and, when we got to the reception, the lady there was unfriendly, almost as though she was doing us a favour for performing a task she is seemingly paid for. (2) While waiting for the tyre to be fixed, an elderly male came through to purchase gas and non of the employees bothered to help him carry the empty canisters: I had to help the poor man (3) When the tyre was fixed, the individual working on it implicitly refused to give us a receipt. Seeing as I have options, I doubt I am ever going back to this place! I do hope the owners of the place read this so they can work on these fundamental flaws!

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  Alick Nyirenda

  :: 07 February 2018 09:45:57

  Got a battery from here for a great price. Customer service was slightly poor though. Never responded to any of my emails

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  Lungu Christopher

  :: 13 January 2018 14:37:24

  Car service, wheel balancing, steam car wash

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  raymond m'kala

  :: 02 December 2017 02:54:23

  Efficient and affordable services

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  Shane Lazar

  :: 14 October 2017 14:22:15

  Friendly courteous staff. Seem to be competent at their job. Will definitely be going back.